Employees are confronted with more and more different kinds of digital support in their workplace. However, not every support of such kind is perceived positively, but there are also downsides related to the increase of information and knowledge requirements that come along with it. Hence, employees are often overstrained, but differences and interdependencies between different kinds of digital options have to be considered. In this position paper, we propose a framework to categorize digital options in the workplace and call for further research regarding the analysis of downsides of these options from a knowledge perspective.