Title
Benchmarking
Date Issued
01 January 2022
Access level
metadata only access
Resource Type
book part
Author(s)
Publisher(s)
Springer
Abstract
Benchmarking is an efficiency performance measurement procedure that allows firms to compare their performance to the top competitors. In this chapter, benchmarking (as an efficiency performance measurement tool using a specific indicator) and key performance indicators are first briefly introduced. Then, we introduce efficiency and productivity and the ways for measuring the different types of efficiencies.
Start page
1
End page
11
Volume
317
Language
English
OCDE Knowledge area
Negocios, Administración
Scopus EID
2-s2.0-85121243618
Resource of which it is part
International Series in Operations Research and Management Science
ISSN of the container
08848289
Sources of information:
Directorio de Producción Científica
Scopus