Title
Corporate social responsibility: A typology of definitions
Other title
[Responsabilidad social empresaria: Hacia la conformación de una tipología de definiciones]
Date Issued
01 January 2019
Access level
open access
Resource Type
journal article
Author(s)
Universidad Politécnica de Madrid
Publisher(s)
Universidad del Zulia
Abstract
The interpretation that decision makers have in companies about the concept of Corp orate Social Responsibility (CSR) is a critical factor for their incorporation into business practice. From this interpretation depends the degree of transversality with which it is applied and the way it is managed. Given the importance of the subject, an investigation was carried out aimed at identifying the ways in which decision makers in SME companies (directors, managers and middle managers) define CSR. First, a typology of definitions on CSR was built based on the analysis of documents produced by academics and institutional actors during the last 50 years. Then, an intentional sample of decision makers in SME companies was selected and an interview guide was applied based on open questions, whose answers were later analyzed by qualitative and quantitative techniques. It was found that the five definitions identified in the literature are present in the sample studied, but predominantly the three that define CSR as: contribution of the company to the solution of social problems, incorporation of the expectations and demands of the stakeholders and responsible management of the externalities of the operation.
Volume
24
Issue
85
Language
Spanish
OCDE Knowledge area
Relaciones Industriales
Negocios, Administración
Subjects
Scopus EID
2-s2.0-85068451609
Source
Revista Venezolana de Gerencia
ISSN of the container
13159984
Sources of information:
Directorio de Producción Científica
Scopus