cris.boxmetadata.label.title
Neural Deep Learning Model to Characterize the Brand Perception in Insurance Corporate Advertising: Brand Attributes to Create Travel Insurance Products Based on Sentiments
cris.boxmetadata.label.dateissued
01 browse.startsWith.months.january 2021
cris.boxmetadata.label.accesslevel
metadata only access
cris.boxmetadata.label.resourcetype
conference paper
cris.boxmetadata.label.authors
Universidad EIA
cris.boxmetadata.label.publisher
Springer Science and Business Media Deutschland GmbH
cris.boxmetadata.label.abstract
The evaluation of brand perception through corporate advertising is currently a challenge for companies since the effectiveness of traditional marketing methodologies depends on the ability of human interpretation, which can lead to un-objective perceptions. This paper proposes a methodology to characterize the brand perception for insurance companies based on a neuro-scientific methodology which uses a series of electroencephalographic signals (EEG – Emotive Epoc R) that gather the brain activity of a set of people (from 18 to 25 years) subjected corporate advertising. For analysis of brand perception or brand attributes, the methodology incorporates a Stacked Deep Learning model which has a Softmax function to classify the EEG signal according to four basic emotions. The internal layers of neurons that make up the model were configured using an auto-encoder learning strategy. The methodology reached accuracy indices close to 90% against the classification of EEG signals in four categories or basic emotions. These results allowed to characterize the brand attributes, establishing the general methodology to create novel travel insurance products for an insurance company based on emotions and taking as reference a scale of affinity according to the perceptions that an individual recognized in a set of corporate guidelines selected for this study.
cris.boxmetadata.label.citationstartpage
434
cris.boxmetadata.label.citationendpage
447
cris.boxmetadata.label.volume
209
cris.boxmetadata.label.language
English
cris.boxmetadata.label.ocdeknowledgeArea
Negocios, Administración
Neurociencias
Educación general (incluye capacitación, pedadogía)
cris.boxmetadata.label.subjects
cris.boxmetadata.label.doi
cris.boxmetadata.label.scopusidentifier
2-s2.0-85097188027
cris.boxmetadata.label.source
Smart Innovation, Systems and Technologies
cris.boxmetadata.label.partofresource
Smart Innovation, Systems and Technologies
cris.boxmetadata.label.containerissn
21903018
cris.boxmetadata.label.containerisbn
978-981334259-0
cris.boxmetadata.label.conference
nternational Conference on Tourism, Technology and Systems, ICOTTS 2020
peru-layout.shadow-copies
Directorio de Producción Científica
Scopus