Title
A Systematic Review of User-Centered Design Framework Applied to the Redesign of Purchase Order Modules
Date Issued
01 January 2022
Access level
metadata only access
Resource Type
conference paper
Author(s)
Publisher(s)
Springer Science and Business Media Deutschland GmbH
Abstract
Usability is a quality attribute that concerns all professionals involved in the software development process. For this reason, several methods have been established to determine if a software product is easy to use, intuitive, understandable, and attractive to users. However, despite the relevance of this software quality attribute, there are still applications with a low level of usability. Enterprise Resource Planning (ERP) software products still provide graphical interfaces that do not consider the context, the conditions of use, and the final objectives of the user. There is evidence that many of these applications, which are widely used in the market, especially the purchase order generation modules, have been designed without following a user-centered design process and without going through an evaluation process. This fact leads many companies to redesign the graphical interfaces that allow user interaction with ERPs. This study reports the results obtained from a systematic literature review (SLR) that aims to identify case studies on which redesign of purchase order modules are reported. The purpose was to identify and analyze the methodologies, tools, and methods most used in the redesign of this type of software application as well as the reasons that lead companies to modify the interfaces. A total of 159 studies were identified, of which 22 were selected as relevant to this review. According to the analysis, frustration and little comfort lead companies to use a User-Centered Design (UCD) framework to redesign the graphical interfaces.
Start page
106
End page
123
Volume
13323 LNCS
Language
English
OCDE Knowledge area
Ciencias de la computación
Subjects
Scopus EID
2-s2.0-85133267348
ISBN
9783031059056
Source
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Resource of which it is part
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN of the container
03029743
ISBN of the container
978-303105905-6
Conference
11th International Conference on Design, User Experience, and Usability, DUXU 2022 Held as Part of the 24th HCI International Conference, HCII 2022
Sponsor(s)
Pontificia Universidad Católica del Perú - PUCP
Sources of information:
Directorio de Producción Científica
Scopus