Title
Supervised learning using support vector machine applied to sentiment analysis of teacher performance satisfaction
Date Issued
01 October 2022
Access level
open access
Resource Type
journal article
Author(s)
Dávila-Laguna R.F.
Moreno-Chinchay L.R.
Publisher(s)
Institute of Advanced Engineering and Science
Abstract
Satisfaction with teaching performance is an important measurement process in higher education institutions, for this reason, applying sentiment analysis to the opinions of university students through the support vector machine (SVM) Fine Gaussian supervised learning algorithm represents an important contribution to the academic literature. This article identifies the best classification algorithm according to performance parameters for predicting student satisfaction with teaching performance through sentiment analysis; the subsequent implementation of the research has the purpose of strengthening teaching practices, in addition to allowing continuous training of teaching for the benefit of student learning. This article has provided a compact predictive model, with literature review based on SVM and sentiment analysis techniques. Through the machine learning classification learner technique, it is identified that the SVM algorithm: Fine Gaussian SVM is the one with the best accuracy equal to 98.3%. Likewise, the performance metrics for the four classes of the model were identified, which have a sensitivity equal to 88.89%, a specificity of 98.04%, a precision of 99.21% and an accuracy of 98.85%.
Start page
516
End page
524
Volume
28
Issue
1
Language
English
OCDE Knowledge area
Ciencias de la educación
Informática y Ciencias de la Información
Subjects
Scopus EID
2-s2.0-85137623239
Source
Indonesian Journal of Electrical Engineering and Computer Science
ISSN of the container
25024752
Sponsor(s)
Thanks and appreciation to the “Universidad Nacional Tecnológica de Lima Sur”.
Sources of information:
Directorio de Producción Científica
Scopus