Title
Critical success factors in the development of e-government: A systematic review of the literature
Other title
Factores Críticos de Éxito en el Desarrollo de E-Gobierno: Revisión Sistemática de la Literatura
Date Issued
01 October 2019
Access level
metadata only access
Resource Type
journal article
Author(s)
Morales V.
Bayona S.
Publisher(s)
Associacao Iberica de Sistemas e Tecnologias de Informacao
Abstract
One of the main purposes of the critical success factors (CSF) is to gather the information needs for fundamental administrative decision making. The objective of this study is to conduct a systematic review of the literature to explore and identify the CSFs that influence the development of e-government and analyze its relevant characteristics to achieve a successful e-government project. The search strategy identified 785 results of which 31 primary studies were selected. The systematic review identified 11 critical success factors and prioritized the most important for the development of e-government. The importance of CSFs is based on the frequency with which they are identified in the studies considered as primary.
Start page
233
End page
247
Volume
2019
Issue
E23
Language
Spanish
OCDE Knowledge area
Ingeniería de sistemas y comunicaciones
Scopus EID
2-s2.0-85076173794
Source
RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao
ISSN of the container
16469895
Sources of information: Directorio de Producción Científica Scopus