Inequalities in terms of access and quality of healthcare persist, especially among Andean populations, such as the community of Chopcca. Here, we describe the perception of healthcare provided in medical facilities as well as the practices linked to health care in residents of settlements in the Huancavelica region. We carried out a cross-sectional study by means of a structured questionnaire administered to 775 residents of urban and rural towns of the Yauli and Paucará districts. 68.7% refer always using medicinal plants to cure themselves; 86.7% never made a “payment” to Mother Earth; 81.4% has not practiced coca qaway or sara qaway. 88.5% of respondents visit the medical facility when they fall ill. 57.4% refer that the healthcare staff always transmits confidence and security, this proportion is higher in rural vs. urban areas (64.6% versus 28.8%). The communities under study demand the healthcare services offered by the formal system; nevertheless, traditional cultural practices persist, being the most important one the use of medicinal plants.