Title
Designing an IT artifact: Framework for the entire process of IT demand management
Date Issued
01 January 2016
Access level
metadata only access
Resource Type
conference paper
Author(s)
Verdún J.C.
Caro E.T.
Universidad Politécnica de Madrid
Publisher(s)
Springer Verlag
Abstract
This paper presents a proposed IT artifact, denominated framework for the entire process of IT Demand Management (IT-DM), which identifies the phases, main activities, and sub-activities of each of the phases of the IT-DM viewed from a strategic level view. This framework is the result of the combination of conceptual models and standards related to IT and business because currently there is a lack of frameworks or methodological guides to assist senior executives and IT professionals of the organization to manage the IT demand and help them to solve the gap that exists between business and IT. We also conducted a supplementary survey incorporating forty two respondents to evaluate our proposed. Our work has a twofold contribution: First, is the IT artifact design. Second is the evaluation positive of the IT artifact.
Start page
317
End page
329
Volume
444
Language
English
OCDE Knowledge area
Ciencias de la Información Ingeniería de sistemas y comunicaciones
Scopus EID
2-s2.0-84961575666
Resource of which it is part
Advances in Intelligent Systems and Computing
ISSN of the container
21945357
ISBN of the container
978-331931231-6
Conference
World Conference on Information Systems and Technologies, WorldCIST 2016
Sources of information: Directorio de Producción Científica Scopus