The objective of this research is to know the impact of the use of virtual classrooms in university higher education. A descriptive and quantitative research was carried out in the engineering programs of the National University of the Altiplano. A survey was conducted of a random sample of 3,581 students. The results show that the students of the National University of the Altiplano do not use the virtual classrooms in their entirety. It is concluded that virtual classrooms are not used by students, since they have not been implemented according to the reality of the students. However, if use were made of these technologies, students could increase their academic performance taking advantage of the elements and resources offered by this technology to increase your academic performance.