Title
Therapeutic communication of the nurse, from the vision of the hospitalized in the General hospital Jaén, Peru
Other title
Comunicación terapéutica del enfermero, desde la perspectiva del hospitalizado en el hospital General Jaén, Perú
Date Issued
01 January 2021
Access level
open access
Resource Type
journal article
Author(s)
Chinchayán M.S.
Guerrero A.D.
Universidad Nacional Toribio Rodríguez de Mendoza de Amazonas
Publisher(s)
Universidad de Murcia Servicio de Publicaciones
Abstract
Objective: Determine the level of therapeutic communication professional nursing from the perspective of people hospitalized in the Internal Medicine Service of the General Hospital Jaén, Peru. Material and method: Research quantitative, descriptive level; an observational, prospective and cross-sectional study, univariate statistical analysis. The sample was composed of 122 people hospitalized, It was used as an instrument of the “therapeutic communication Questionnaire” developed by Lourdes Guevara Chuquillanqui, which was validated by expert judgement as VC = 2.2 > VT = 1.6449 and a reliability of 0.92. Results: 100% (122) of persons hospitalized; 71.3% (87) perceived a therapeutic communication of low level and the 28.7% (35) medium level. According to the dimensions: In empathy 86 (70.5%) perceived a therapeutic communication of low level, the 27% (33) Medium level and 2.5% (3) high level, in the respect dimension 67 (54.9%) perceived a therapeutic communication a low level, the 42.6% (52) a medium level and 2.5% (3) high level, in the dimension receptive listening 67 (54.9%) perceived a therapeutic communication of low level and the 45.1% (55) medium level, in the emotions of the patient 70 (57.4%) perceived a therapeutic communication of low level, the 34.4% (42) Medium level and 8.2% (10) high level, in the dimension accompanying upon their reflection the 68% (83) earned a therapeutic communication of low level, the 68% (83) low level, 25.4% (31) Medium level and 6.6% (8) high level. Conclusions: In conclusion the perception of therapeutic communication of persons hospitalized was of low to medium level.
Start page
379
End page
394
Volume
20
Issue
1
Language
English
OCDE Knowledge area
Políticas de salud, Servicios de salud Medicina general, Medicina interna Enfermería
Scopus EID
2-s2.0-85101413414
Source
Enfermeria Global
ISSN of the container
16956141
Sources of information: Directorio de Producción Científica Scopus