Title
Developing QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques
Date Issued
01 January 2019
Access level
metadata only access
Resource Type
conference paper
Author(s)
Chumpitaz D.
Pereda K.
Espinoza K.
Villarreal C.
Perez W.
Díaz J.
Paz F.
Publisher(s)
Springer Verlag
Abstract
ATMs are widely used around the world, which leads to the development of new functionalities that need to consider usability. For this reason, the following article presents the development of graphical interfaces for ATM of BBVA Continental Bank, which follows a user-centered process design. In the first place, we gathered information about our target user. Then, we developed a prototype based on the previous information and the needs of the bank, which also took into account expert’s feedback. Finally, real users in the bank itself validated the prototypes.
Start page
420
End page
430
Volume
11586 LNCS
Language
English
OCDE Knowledge area
Ciencias de la computación
Subjects
Scopus EID
2-s2.0-85069628291
ISBN
9783030235345
Source
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN of the container
03029743
Sponsor(s)
Acknowledgement. The authors thank to all the participants involved into the experience required to perform the presented study, especially the BBVA Continental Bank. The study is highly supported by the Human-Computer Interaction, Design, User Experience, Accessibility & Innovation Technologies Research Group (HCI-DUXAIT) from Pontifical Catholic University of Peru (PUCP).
The authors thank to all the participants involved into the experience required to perform the presented study, especially the BBVA Continental Bank. The study is highly supported by the Human-Computer Interaction, Design, User Experience, Accessibility & Innovation Technologies Research Group (HCI-DUXAIT) from Pontifical Catholic University of Peru (PUCP).
Sources of information:
Directorio de Producción Científica
Scopus