Title
An Intelligent System for Sequencing Product Innovation Activities in Hotels
Date Issued
01 February 2019
Access level
metadata only access
Resource Type
journal article
Author(s)
University of Ciego de Ávila
Publisher(s)
IEEE Computer Society
Abstract
Touristic innovation is understood as the implementation of new or improved products, processes, organization and marketing practices, that consider the non-lineal behavior and the knowledge generation. Although the related literature globally establishes the activities that should be contained in an innovation procedure to obtain new and improved products, there are not definitive guidelines regarding the order that should follow the execution of this activities. The current research fills this gap by presenting a framework for sequencing innovation activities in hotels. Specifically, the framework at first introduces the use of association rules to match the features of the hotel and the set of activities to execute. Afterwards, we propose an extension of the Borda rule for generating the sequence of the activities to execute, guaranteeing a trade-off between the generality and the singularity of such sequence. The paper includes the development of a case study to show the application of the presented framework in a real scenario. Finally, the paper concludes with the brief presentation of a software developed to allow the use of the proposal by the final managers in hotels.
Start page
305
End page
315
Volume
17
Issue
2
Language
English
OCDE Knowledge area
Ingeniería de sistemas y comunicaciones
Subjects
Scopus EID
2-s2.0-85073328860
Source
IEEE Latin America Transactions
ISSN of the container
15480992
Sources of information:
Directorio de Producción Científica
Scopus