Title
Identity Theft and Consumer Payment Choice: Does Security Really Matter?
Date Issued
01 August 2016
Access level
metadata only access
Resource Type
journal article
Author(s)
University of Essex
Publisher(s)
Springer New York LLC
Abstract
Security is a critical aspect of electronic payment systems. In recent years, the phenomenon of identity theft has gained widespread media coverage and has grown to be a major concern for payment providers and consumers alike. How identity theft has affected consumer’s payment choice is still an open research question. We use the 2009 Survey of Consumer Payment Choice (SCPC) to study the effect of identity theft incidents on adoption and usage patterns for nine different payment instruments in the U.S. Our results suggest that certain types of identity theft incidents affect positively the probability of adopting money orders, credit cards, stored value cards, bank account number payments and online banking bill payments. As for payment usage, we find that particular types of identity theft incidents have a positive and statistically significant effect on the use of cash, money orders and credit cards and a negative and statistically significant effect on the use of checks and online banking bill payments. These results are robust across different types of transaction, after controlling for various socio-demographic characteristics and perceptions toward payment methods.
Start page
121
End page
159
Volume
50
Issue
1
Language
English
OCDE Knowledge area
Negocios, Administración Economía
Scopus EID
2-s2.0-84928128248
Source
Journal of Financial Services Research
ISSN of the container
09208550
Sponsor(s)
Jose Liñares thanks financial support from the Spanish Ministry of Science (EX2009-0908). We would like to thank the Editors, Haluk à nal and David Musto, and an anonymous referee for useful comments and suggestions. We also thank participants in seminars at the Bank of Canada, the Federal Reserve Bank of Atlanta, the Computer Laboratory Security Group (University of Cambridge), the Essex Finance Centre (EFiC) and the participants of the 2014 Finest Summer Workshop for helpful comments and suggestions. We also thank participants in the RES Annual Meeting 2012 in London and the 1st Conference for Responsible Banking and Finance held at University of St Andrews.
Sources of information: Directorio de Producción Científica Scopus