Title
Quality perceived by hospitalized patients in surgery areas of two public and private institutions in Peru
Other title
Calidad percibida por pacientes hospitalizados en áreas de cirugía de dos instituciones pública y privada de Perú
Date Issued
01 January 2021
Access level
metadata only access
Resource Type
journal article
Publisher(s)
Fundacion Index
Abstract
Objective: To evaluate the quality perceived by hospitalized patients in surgery areas of two public and private institutions in Peru. Methods: Cross-sectional study, with hospitalized patients from the city of Huaraz (Peru) cared for by nurses (2018). Variables: Interpersonal, technical and environment. Descriptive and non parametric inferential statistics. Results: The nurses attended 118 patients. The perceived quality was in the low level (59 %) for the public hospital, and medium (61%) for the private one. In the analysis by dimensions. Dependence was found in the interpersonal component with the number of care per day and the degree of dependence of the patient, and in the environment component with the budget allocation for equipment and infrastructure. The technical component is governed by the competence and efficiency of the nurse. Conclusion: Patients in the private system perceive a higher quality of nursing care than those in the public system, which should mainly improve interpersonal relationships.
Start page
39
End page
43
Volume
30
Issue
February 1
Language
Spanish
OCDE Knowledge area
Enfermería
Subjects
Scopus EID
2-s2.0-85127377645
Source
Index de Enfermeria
ISSN of the container
11321296
Sources of information:
Directorio de Producción Científica
Scopus