Title
SentiMeter-Br: Facebook and twitter analysis tool to discover consumers' sentiment
Date Issued
2013
Access level
metadata only access
Resource Type
conference paper
Author(s)
University of Sao Paulo
Publisher(s)
International Academy, Research and Industry Association, IARIA
Abstract
Brazilian Consumers' Sentiments are analyzes in a specific domain using a system, SentiMeter-Br. A Portuguese dictionary focused on a specific field of study was built, in which tenses and negative words are treated in a different way to measure the polarity, the strength of positive or negative sentiment, in short texts extracted from Twitter. For the Portuguese dictionary performance validation, the results are compared with the SentiStrength tool and are evaluated by three Specialists in the field of study; each one analyzed 2000 texts captured from Twitter. Comparing the efficiency of the SentiMeter-Br and the SentiStrength against the Specialists' opinion, a Pearson correlation factor of 0.89 and 0.75 was reached, respectively. The polarity of the short texts were also tested through machine learning, with correctly classified instances of 71.79% by Sequential Minimal Optimization algorithm and F-Measure of 0.87 for positive and 0.91 for negative phrases. Another contribution is a Twitter and Facebook search framework that extracts online tweets and Facebook posts, the latter with geographic location, gender and birthdate of the user who posted the comments, and can be accessed by mobile phones.
Start page
61
End page
66
Volume
2013-January
Issue
January
Language
English
OCDE Knowledge area
Ciencias de la computación Telecomunicaciones
Scopus EID
2-s2.0-84938094102
Source
Advanced International Conference on Telecommunications, AICT
ISSN of the container
23084030
Sources of information: Directorio de Producción Científica Scopus