Title
Experimental evaluation of usability heuristics
Date Issued
04 November 2013
Access level
metadata only access
Resource Type
conference paper
Author(s)
Abstract
This paper presents an empirical analysis about how the Nielsen's usability heuristics are perceived by novice evaluators. Twenty-eight undergraduate students of an Informatics Engineering program were trained in usability and heuristic evaluations for this purpose. They were asked to perform a heuristic evaluation of a transactional Web site. A survey was taken in order to capture their perceptions about the usability heuristics. The design of the survey was focused on determining evaluators' perceptions about six dimensions: ease of use, usefulness, clarity, checklist necessity, intention to use and completeness. Analyzing the results, we could determine that all the above mentioned constructs have an influence in the intention to use the heuristics in future usability evaluations, excepting the perceived clarity. Based on the obtained results, a perception-based model of the usability heuristics is presented. © 2013 IEEE.
Start page
119
End page
126
Language
English
OCDE Knowledge area
Ingeniería de sistemas y comunicaciones
Subjects
Scopus EID
2-s2.0-84886656759
ISBN of the container
9780769549675
Conference
Proceedings of the 2013 10th International Conference on Information Technology: New Generations, ITNG 2013
Sources of information:
Directorio de Producción Científica
Scopus