Title
Process management and its influence in the document administration of a construction company
Other title
Gestión por Procesos y su influencia en la Administración Documentaria de una Constructora
Date Issued
01 January 2019
Access level
open access
Resource Type
conference paper
Author(s)
Bravo Huivin E.K.
Escudero R.F.
Publisher(s)
Latin American and Caribbean Consortium of Engineering
Abstract
The following article corresponds to the implementation of the management by processes in the documentary administration of the construction company ASOLFED Contratistas Generales SAC of the city of Trujillo, Peru. For this, a Pre-Experimental research approach was followed, where information gathering techniques such as survey, interview and documentary review were used. For the implementation of process management, a proposed methodology was used that had the following stages: Preparatory, Diagnostic, Verification and, Measurement and improvement of processes; which resulted in the conservation of documents in an increase of 121.52%, the time of access to information was reduced by 98.07%, the optimization of paper use was reduced by 50.96% and the satisfaction of the collaborators was 100% in this construction company. This article is divided into introduction, state of the art, objectives, material and methods, methodology for the implementation of management by processes, results and conclusions.
Volume
2019-July
Language
Spanish
OCDE Knowledge area
Bioquímica, Biología molecular
Scopus EID
2-s2.0-85073633827
ISBN
9780999344361
Conference
Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
Sponsor(s)
Latin American and Caribbean Consortium of Engineering Institutions
Sources of information: Directorio de Producción Científica Scopus