A system defined by two coupled Ising models, with a bimodal random field acting in one of them, is investigated. The interactions among variables of each Ising system are infinite ranged, a limit where mean field becomes exact. This model is studied at zero temperature, as well as for finite temperatures, representing physical situations which are appropriate for describing real systems, such as plastic crystals. A very rich critical behavior is found, depending directly on the particular choices of the temperature, couplings, and random-field strengths. Phase diagrams exhibiting ordered, partially ordered, and disordered phases are analyzed, showing the sequence of transitions through all these phases, similarly to what occurs in plastic crystals. Due to the wide variety of critical phenomena presented by the model, its usefulness for describing critical behavior in other substances is also expected. © 2014 American Physical Society.