cris.boxmetadata.label.title
Implementation of services for urban Peruvian district municipalities
cris.boxmetadata.label.dateissued
01 browse.startsWith.months.january 2018
cris.boxmetadata.label.accesslevel
metadata only access
cris.boxmetadata.label.resourcetype
conference paper
cris.boxmetadata.label.authors
cris.boxmetadata.label.publisher
Academic Conferences Limited
cris.boxmetadata.label.abstract
The function of the municipalities in the Peruvian State is to provide an adequate service through their public entities to the entire community that belongs to their jurisdiction. However, this is not done efficiently since the necessary information is processed involving some manual work. E-Services are an alternative for this issue, part of the Electronic Government referred to municipal services provided through the web of the entity. E-Services allow to increase their efficiency, effectiveness, reduce the workload and improve their transparency in front of the community. Despite this alternative, many of the local governments have an e-Government level that is not appropriate, as there is no strategy to identify and implement them. This paper proposes a model for the implementation of municipal eServices for urban district municipalities based on good practices of TOGAF ADM and aligned with Peruvian laws. An analysis of the current process was carried out and the process was identified, including eServices, and functional prototypes were generated. With the help of expert judgment, it was determined that respondents consider the proposed model as an incentive for the implementation of municipal electronic government.
cris.boxmetadata.label.citationstartpage
76
cris.boxmetadata.label.citationendpage
85
cris.boxmetadata.label.volume
2018-October
cris.boxmetadata.label.language
English
cris.boxmetadata.label.ocdeknowledgeArea
Arquitectura y urbanismo
cris.boxmetadata.label.scopusidentifier
2-s2.0-85059289892
cris.boxmetadata.label.source
Proceedings of the European Conference on e-Government, ECEG
cris.boxmetadata.label.partofresource
Proceedings of the European Conference on e-Government, ECEG
cris.boxmetadata.label.containerissn
20491034
cris.boxmetadata.label.containerisbn
978-191276403-7
cris.boxmetadata.label.conference
18th European Conference on Digital Government, ECDG 2018
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