Title
Conceptual Model for Innovation in the Approach of Market-Oriented Strategies
Date Issued
01 December 2021
Access level
metadata only access
Resource Type
journal article
Author(s)
Bermúdez-Hernández J.
Montaño-Arias W.M.
Instituto Tecnológico Metropolitano
Publisher(s)
Associated Management Consultants Pvt. Ltd.
Abstract
Market orientation refers to a set of cross-sectional functional processes and activities aimed at satisfying customer expectations through a continuous assessment of their needs. This includes processing information to generate market intelligence from the entire organization with respect to said needs: current and future. This study proposed a market orientation model (based on the one introduced by Narver and Slater) that allows organizations to identify the most critical factors for innovation in their market-oriented approach. A self-administered questionnaire was distributed to 307 employees at different companies in Medellin, Colombia, and the data resulting from exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were used to build the model proposed in this study. It was identified that the two main variables related to innovation in market-oriented strategies are adaptation to changes in customer preferences and proactive behavior in the work environment.
Start page
8
End page
25
Volume
51
Issue
12
Language
English
OCDE Knowledge area
Otras ciencias sociales Negocios, Administración
Scopus EID
2-s2.0-85122094963
Source
Indian Journal of Marketing
ISSN of the container
09738703
Sponsor(s)
The authors received financial support for research for this manuscript from Instituto Tecnológico Metropolitano (ITM) and Corporación Universitaria Americana (CUA).
Sources of information: Directorio de Producción Científica Scopus