Title
A user-centered model for designing consumer mobile health (mHealth) applications (apps)
Date Issued
01 April 2016
Access level
open access
Resource Type
journal article
Author(s)
Schnall R.
Bakken S.
Brown W.
Carballo-Dieguez A.
Carry M.
Gelaude D.
Mosley J.P.
Travers J.
Columbia University
Publisher(s)
Academic Press Inc.
Abstract
Background: Mobile technologies are a useful platform for the delivery of health behavior interventions. Yet little work has been done to create a rigorous and standardized process for the design of mobile health (mHealth) apps. This project sought to explore the use of the Information Systems Research (ISR) framework as guide for the design of mHealth apps. Methods: Our work was guided by the ISR framework which is comprised of 3 cycles: Relevance, Rigor and Design. In the Relevance cycle, we conducted 5 focus groups with 33 targeted end-users. In the Rigor cycle, we performed a review to identify technology-based interventions for meeting the health prevention needs of our target population. In the Design Cycle, we employed usability evaluation methods to iteratively develop and refine mock-ups for a mHealth app. Results: Through an iterative process, we identified barriers and facilitators to the use of mHealth technology for HIV prevention for high-risk MSM, developed 'use cases' and identified relevant functional content and features for inclusion in a design document to guide future app development. Findings from our work support the use of the ISR framework as a guide for designing future mHealth apps. Discussion: Results from this work provide detailed descriptions of the user-centered design and system development and have heuristic value for those venturing into the area of technology-based intervention work. Findings from this study support the use of the ISR framework as a guide for future mHealth app development. Conclusion: Use of the ISR framework is a potentially useful approach for the design of a mobile app that incorporates end-users' design preferences.
Start page
243
End page
251
Volume
60
Language
English
OCDE Knowledge area
Ciencias socio biomédicas (planificación familiar, salud sexual, efectos políticos y sociales de la investigación biomédica)
Scopus EID
2-s2.0-84959235459
PubMed ID
Source
Journal of Biomedical Informatics
ISSN of the container
15320464
Sponsor(s)
Columbia University School of Nursing National Institutes of Health
Sources of information: Directorio de Producción Científica Scopus