In 2020 the first case of COVID-19 was reported in Peru, the number of infected people was confirmed to be 1,001,227 people in the country, there was congestion in hospitals and only COVID-19 cases were attended, canceling patients' appointments. It was proposed the realization of the prototypes of the mobile application to reduce congestion in hospitals where the user registers his symptoms. The scrum methodology was used since it benefits in the realization of work that requires little time. As a result, 20 people from different districts were surveyed about the operation of the mobile application and prototypes were made about the operation of the application that will obtain the user's personal data, the answer to the questions that will be administered by the hospitals, and the results will be sent by e-mail or text message.