The social conflict presented in the city of La Oroya, of a national government issue type, is considered by the Ombudsman's Office as a latent social conflict during the month of April 2019; therefore, analyses, agreements, meetings and dialogue tables are presented, which allow subjective evaluations of the problematic reality, complicating the correct decision making. For which, the application of the Grey Clustering method is proposed to quantify the social impact presented in the city of La Oroya; the surveys were conducted on Sunday, June 2, 2019, containing 08 questions (same number of criteria to evaluate) that were answered by 20 settlers, such answers were evaluated with the Grey Clustering method obtaining as a result that the social impact in the city of La Oroya is of normal level.