Title
Quantifying the usability through a variant of the traditional heuristic evaluation process
Date Issued
01 January 2018
Access level
metadata only access
Resource Type
conference paper
Publisher(s)
Springer Verlag
Abstract
Usability has become in an essential aspect for the success of E-Commerce applications, especially in the current context in which there is high competitiveness because of a large number of websites that are available on the Internet. However, there is little evidence in the literature about the existence of methods that allow specialists to measure the level of usability of the system interfaces through a quantitative approach. The advantage of obtaining a numeric value about the ease of use is the possibility to perform comparisons between different design proposals and determine the best alternative for a specific scenario. Likewise, a quantifying process of the level of usability provide companies with the necessary mechanism to establish the degree in which their web applications are more usable regarding other accessible websites in a highly competitive market. In this paper, we present the results of applying a variant to the traditional heuristic evaluation process to determine the usability degree of two web applications. This case study is intended to serve as a framework for specialists in this field that are interested in retrieving quantitative data in addition to the traditional usability issues that are identified.
Start page
496
End page
508
Volume
10918 LNCS
Language
English
OCDE Knowledge area
Ciencias de la computación
Scopus EID
2-s2.0-85050559572
ISBN
9783319917962
Source
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN of the container
03029743
Sources of information: Directorio de Producción Científica Scopus