Title
ISO 9001 and TQM in companies in Colombia
Other title
El ISO 9001 y TQM en las empresas de Colombia
Date Issued
01 September 2015
Access level
open access
Resource Type
journal article
Author(s)
Publisher(s)
Universia
Abstract
This study shows the impact of having a Quality Management System with ISO 9001:2008 certification in companies in Colombia on the basis of the nine factors that measure the success of Total Quality Management (TQM) implementation. 207 companies were analyzed with the aim of establishing a comparison between ISO 9001 certified companies and those without the certification. This study also proposes that the methodology used for this study might be applied in other Latin American countries.
Start page
107
End page
128
Volume
9
Issue
3
Language
Spanish
OCDE Knowledge area
Negocios, Administración
Subjects
Scopus EID
2-s2.0-84952764478
Source
Journal Globalization, Competitiveness and Governability
ISSN of the container
19887116
Sources of information:
Directorio de Producción Científica
Scopus