Title
Intelligent assistant to improve the customer service process in a Higher Public Technological Institute
Other title
Asistente inteligente para mejorar el proceso de atención en un Instituto Superior Tecnológico Público
Date Issued
01 January 2021
Access level
metadata only access
Resource Type
conference paper
Author(s)
Salas-Rios A.M.
Vega-Trujillo L.D.
Pacheco-Torres J.F.
Publisher(s)
International Institute of Informatics and Cybernetics, IIIC
Start page
221
End page
226
Language
Spanish
OCDE Knowledge area
Negocios, Administración
Scopus EID
2-s2.0-85128976119
Resource of which it is part
CICIC 2022 - Decima Segunda Conferencia Iberoamericana de Complejidad, Informatica y Cibernetica en el contexto de the 13th International Multi-Conference on Complexity, Informatics, and Cybernetics, IMCIC 2022 - Memorias
ISBN of the container
978-195049262-6
Conference
Decima Segunda Conferencia Iberoamericana de Complejidad, Informatica y Cibernetica, CICIC 2022 en el contexto de the 13th International Multi-Conference on Complexity, Informatics, and Cybernetics, IMCIC 2022 - 12th Ibero-American Conference on Complexity, Informatics and Cybernetics, CICIC 2022 in the context of the 13th International Multi-Conference on Complexity, Informatics, and Cybernetics, IMCIC 2022Virtual, Online8 March 2022through 11 March 2022
Sources of information: Directorio de Producción Científica Scopus