Nowadays, the use of technologies is developing quickly, helping society and providing us with tools to develop all kinds of research. This article focuses on people who have symptoms, disease, or require a daily checkup. Therefore a prototype of medical assistance was designed since there are different problems such as lack of coordination and a problem of saturation in care for the health sector in which many citizens can not be attended, and do not go to health centers for different factors, including the current pandemic of covid-19 for which they are afraid to perform their checkups for fear of contagion. For the realization of the medical assistance prototype, a set of scientific articles was used where the problem was analyzed in detail. In this research, the development of a mobile application that uses the data and information of the most common symptoms and diseases was proposed in order to provide a diagnosis to users who use this application for free. Through this analysis, it is expected to propose a first prototype of a mobile application so that the cases can speed up the attention in the medical centers with the help of the generated diagnosis. In this work, the objective is to help people who require a daily checkup in order to prevent different diseases as well as to provide medical assistance. The methodology used is Design Thinking, which helped to solve the problem. The result obtained is a prototype of medical assistance that will benefit several people.