The Business Intelligence (BI) tool is a solution that allows organizations to access information that enables them to address and support the complex process of decision making with multiple criteria. We present the results of implementing Business Intelligence tools to contribute to the electrical industry in this article. This article aims to present the Business Intelligence tools that can contribute to the electrical industry, using the literature review as a methodology. As a result, 170 potential articles were obtained. From these articles, 20 were selected as they will be helpful for the development of a Business Intelligence tool to solve the problem of decision making in an electricity distribution company. The conclusion is that the Business Intelligence tools implemented in the industries offer promising proposals and benefits and can be applied in the electrical industry.