Illiteracy is one of the main problems that Peru faces in education, it is known that the highest percentage of illiteracy occurs in rural areas of our Country. That is why the research work is focused on children and adults who cannot read or write. Therefore, a mobile application prototype was designed to reduce illiteracy in Peru where they can learn to read and write with the activities provided in the application. A hybrid methodology was used, which is the union of Design Thinking and soft systems and the Moqups tool, since they were the most appropriate to develop this work. In this way, the result was the design of a mobile application that will make children and adults who do not know how to read or write to learn with the appropriate educational methods, such as the alphabetical method and the syllabic method, which will make their learning easy. and simple. Likewise, you can take advantage of the use of technology to improve and strengthen education, since educational technology is a didactic and innovative tool that can be implemented in educational classrooms.