Title
Looking for a service opening: Building reputation by leveraging international activities and host country context
Date Issued
01 June 2017
Access level
metadata only access
Resource Type
journal article
Author(s)
Newburry W.
Teegen H.
Montero A.
Nájera-Sánchez J.J.
Forcadell F.
Lama N.
Quispe Z.
Publisher(s)
Elsevier Inc.
Abstract
We explore how a country's economic openness impacts firm-level signal interpretation when stakeholders assess firm reputation, arguing that host country norms influence the reference frames of assessors. In more open economies, regional MNCs’ international activities are more valued as signals of firm quality–indicating effective cross-border deployment of ownership advantages. Latin America's unique development trajectory has resulted in groupings of both more open and more restrictive countries, creating a valuable setting to test our theory. Further, we suggest that the positive regional MNC impact on reputation is stronger for knowledge intensive business services given high uncertainty levels in such industries.
Start page
503
End page
517
Volume
52
Issue
4
Language
English
OCDE Knowledge area
Negocios, Administración Economía
Scopus EID
2-s2.0-84994845866
Source
Journal of World Business
ISSN of the container
10909516
Sources of information: Directorio de Producción Científica Scopus