Title
Understanding the boundary between information systems and organizational semiotics: POS as case study
Date Issued
01 January 2018
Access level
open access
Resource Type
conference paper
Publisher(s)
Springer New York LLC
Abstract
Information systems have played an important role in organizations, especially in the business field. Organizational semiotics is one of the social technical approaches that considers information through the signs, norms or activities performed within an organization. This paper proposes a conceptual design of the boundary between information systems and organizational semiotics. To perform this task, a Point of Sale (POS) information system for a restaurant was developed as a case study in Apurimac Peru. The system allows the waiter to customize the food and drink orders. To validate this proposal three type of techniques were performed: document review, observation and interview. Also participated in the proof of concept the following people: waiter, customer, owner, cashier and cook. The collected results highlight the three layers and the morphology in the restaurant information system linked to organizational semiotics.
Start page
3
End page
11
Volume
527
Language
English
OCDE Knowledge area
Ciencias de la información Ciencias de la educación Negocios, Administración
Scopus EID
2-s2.0-85049967071
Source
IFIP Advances in Information and Communication Technology
Resource of which it is part
IFIP Advances in Information and Communication Technology
ISSN of the container
18684238
ISBN of the container
9783319945408
Conference
18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2018 Reading 16 July 2018 through 18 July 2018
Sources of information: Directorio de Producción Científica Scopus