The implementation of systems based on artificial intelligence (AI) has passed the barrier of the academic field and due to its potentialities it has been developing in other fields such as public management, so there is an urgent need to have an updated panorama in this regard. This article aims to address the analysis of AI highlighting its significance in the field of management, public administration and government, highlighting the significant opportunities, impact assessment and potential that AI poses. The present review offers a panoramic and significant vision about AI and its impact in the field of public management and administration, about its achievements, as well as sensitive controversies. Finally, the critical opportunities and challenges of applying AI in the public sector are shown.