Title
Health care provider time in public primary care facilities in Lima, Peru: a cross-sectional time motion study
Date Issued
01 December 2021
Access level
open access
Resource Type
journal article
Publisher(s)
BioMed Central Ltd
Abstract
Background: In Peru, a majority of individuals bypass primary care facilities even for routine services. Efforts to strengthen primary care must be informed by understanding of current practice. We conducted a time motion assessment in primary care facilities in Lima with the goals of assessing the feasibility of this method in an urban health care setting in Latin America and of providing policy makers with empirical evidence on the use of health care provider time in primary care. Methods: This cross-sectional continuous observation time motion study took place from July – September 2019. We used two-stage sampling to draw a sample of shifts for doctors, nurses, and midwives in primary health facilities and applied the Work Observation Method by Activity Timing tool to capture type and duration of provider activities over a 6-h shift. We summarized time spent on patient care, paper and electronic record-keeping, and non-work (personal and inactive) activities across provider cadres. Observations are weighted by inverse probability of selection. Results: Two hundred seventy-five providers were sampled from 60 facilities; 20% could not be observed due to provider absence (2% schedule error, 8% schedule change, 10% failure to appear). One hundred seventy-four of the 220 identified providers consented (79.1%) and were observed for a total of 898 h of provider time comprising 30,312 unique tasks. Outpatient shifts included substantial time on patient interaction (110, 82, and 130 min for doctors, nurses, and midwives respectively) and on paper records (132, 97, and 141 min) on average. Across all shifts, 1 in 6 h was spent inactive or on personal activities. Two thirds of midwives used computers compared to half of nurses and one third of doctors. Conclusions: The time motion study is a feasible method to capture primary care operations in Latin American countries and inform health system strengthening. In the case of Lima, absenteeism undermines health worker availability in primary care facilities, and inactive time further erodes health workforce availability. Productive time is divided between patient-facing activities and a substantial burden of paper-based record keeping for clinical and administrative purposes. Electronic health records remain incompletely integrated within routine care, particularly beyond midwifery.
Volume
21
Issue
1
Language
English
OCDE Knowledge area
Salud pública, Salud ambiental Ciencias del cuidado de la salud y servicios (administración de hospitales, financiamiento)
Scopus EID
2-s2.0-85100674504
PubMed ID
Source
BMC Health Services Research
ISSN of the container
14726963
Sponsor(s)
Dr. Leslie declares research support from the Bill & Melinda Gates Foundation, the World Bank, the World Health Organization, and ICF Macro during the course of this work. Employees of the Inter-American Development Bank provided input as noted in acknowledgements and authorship. The funding body played no other role in the design of the study and collection, analysis, and interpretation of data and in writing the manuscript. This study was funded by the Inter-American Development Bank through Technical Cooperation Project RG-T3296-P001. Employees of the Inter-American Development Bank provided input as noted in acknowledgements and authorship. Rita Sorio contributed to defining study aims and reviewed initial analysis. William Savedoff reviewed the manuscript draft. Co-author Ricardo Pérez-Cuevas provided supervision and edited the manuscript. The funding body played no other role in the design of the study and collection, analysis, and interpretation of data and in writing the manuscript.
Sources of information: Directorio de Producción Científica Scopus