Title
Process deployment: Lessons learned and organizational learning
Other title
Despliegue de procesos: Lecciones aprendidas y aprendizaje organizacional
Date Issued
25 November 2013
Access level
metadata only access
Resource Type
conference paper
Author(s)
Feliu T.S.
Universidad Politécnica de Madrid
Abstract
The lessons learned derived from the knowledge obtained by individuals as a result of their participation in the process of deploying software processes, must be shared among members of the organization. Document lessons learned helps to make the tacit knowledge that resides in people, in explicit knowledge facilitating information dissemination through the organization. Current methods focus on aspects of the lessons learned, feedback and information sharing, as a part of continuous improvement. However, many organizations do not provide feedback mechanisms for organizational learning with lessons learned. This article describes the method MEDEPRO focused on identifying lessons learned as a result of implementing processes. Likewise, an analysis of the results of identification of lessons learned process deployment experiences. © 2013 AISTI.
Language
Spanish
OCDE Knowledge area
Negocios, Administración
Subjects
Scopus EID
2-s2.0-84887891283
ISSN of the container
21660727
ISBN of the container
9789899843400
Conference
Iberian Conference on Information Systems and Technologies, CISTI
Sources of information:
Directorio de Producción Científica
Scopus