Title
Electronic delivery of public services to citizens: The eGOIA project
Date Issued
01 December 2007
Access level
metadata only access
Resource Type
book part
Author(s)
Hoepner P.
Strick L.
Mendes M.
Monte R.
Agune R.
Bolliger S.
Consejo Nacional de Ciencia, TecnologĂ­a e InnovaciĂłn TecnolĂłgica
Publisher(s)
IGI Global
Abstract
The main goal of the EU @LIS demonstration project Electronic Government Innovation and Access (eGOIA) is the provisioning of demonstrators that show future-oriented public-administration services to a broad public in Latin America. The vision of the eGOIA project is the provision of a single virtual space supporting the interaction of citizens (independent of social status, gender, race, abilities, and age) and the public administration in a simple, future-oriented, and cost-effective way. A software infrastructure is developed in order to allow the access of citizens through the Internet to integrated public services at several levels: local government (municipalities), regional government (state), and federal government. The trial of the demonstrator will be performed in São Paulo state and in municipalities in Peru. © 2007, Idea Group Inc.
Start page
319
End page
347
Language
English
OCDE Knowledge area
Temas sociales
Scopus EID
2-s2.0-84899226020
Resource of which it is part
Latin America Online: Cases, Successes and Pitfalls
ISBN of the container
978-159140974-8
Sources of information: Directorio de ProducciĂłn CientĂ­fica Scopus