Title
SentiMeter-Br: A social web analysis tool to discover consumers' sentiment
Date Issued
2013
Access level
metadata only access
Resource Type
conference paper
Author(s)
University of Sao Paulo SP
Abstract
This article analyzes Brazilian Consumers' Sentiments in a specific domain using a system, SentiMeter-Br. A Portuguese dictionary focused in a specific field of study was built, in which tenses and negative words are treated in a different way to measure the polarity, the strength of positive or negative sentiment, in short texts extracted from Twitter. For the Portuguese Dictionary performance validation, the results are compared with the SentiStrength tool and are evaluated by three Specialists in the field of study, each one analyzed 2000 texts captured from Twitter. Comparing the efficiency of the SentiMeter-Br and the SentiStrength against the Specialists' opinion, a Pearson correlation factor of 0.89 and 0.75 was reached, respectively, proving that the metric used in the Sentimeter-Br is better than the one used in the SentiStrength. The polarity of the short texts were also tested through machine learning, with correctly classified instances of 71.79% by Sequential Minimal Optimization algorithm and F-Measure of 0.87 for positive and 0.91 for negative phrases. Another contribution is a Twitter and Facebook search framework that extracts online tweets and Facebook posts, the latter with geographic location, gender and birth date of the user who posted the comments, and can be accessed by mobile phones. © 2013 IEEE.
Start page
122
End page
124
Volume
2
Language
English
OCDE Knowledge area
Ciencias de la Información
Medios de comunicación, Comunicación socio-cultural
Subjects
Scopus EID
2-s2.0-84883522061
Source
Proceedings - IEEE International Conference on Mobile Data Management
ISSN of the container
15516245
Sources of information:
Directorio de Producción Científica
Scopus