Title
Clustering main concepts from e-mails
Date Issued
01 January 2004
Access level
open access
Resource Type
conference paper
Author(s)
University of Seville
Publisher(s)
Springer Verlag
Abstract
E–mail is one of the most common ways to communicate, assuming, in some cases, up to 75% of a company’s communication, in which every employee spends about 90 minutes a day in e–mail tasks such as filing and deleting. This paper deals with the generation of clusters of relevant words from E–mail texts. Our approach consists of the application of text mining techniques and, later, data mining techniques, to obtain related concepts extracted from sent and received messages. We have developed a new clustering algorithm based on neighborhood, which takes into account similarity values among words obtained in the text mining phase. The potential of these applications is enormous and only a few companies, mainly large organizations, have invested in this project so far, taking advantage of employees’s knowledge in future decisions.
Start page
231
End page
240
Volume
3040
Language
English
OCDE Knowledge area
Ciencias de la información
Ciencias de la computación
Scopus EID
2-s2.0-7444223632
Source
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Resource of which it is part
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN of the container
03029743
ISBN of the container
3540222189, 978-354022218-7
Conference
10th Conference of the Spanish Association for Artificial Intelligence, CAEPIA 2003 and 5th Conference on Technology Transfer, TTIA 2003
Sponsor(s)
Spanish Ministerio de Ciencia y Tecnologia
The Basque Governmen
The Caja de Ahorros de Guipuzcoa-Kutxa
The University of the Basque Country (Vicerrectorado del Campus de Gipuzkoa)
Sources of information:
Directorio de Producción CientÃfica
Scopus