Title
Analysis and categorization of studies of digital marketing in small and medium enterprises
Date Issued
01 January 2022
Access level
open access
Resource Type
journal article
Author(s)
Instituto Tecnológico Metropolitano
Publisher(s)
OmniaScience
Abstract
Purpose: This study analyzes and categorizes the scientific production in the field of digital marketing in the specific context of small and medium enterprises. Design/methodology: We retrieved the bibliographic information of 294 publications in this field indexed in Scopus database and employed technology-mining techniques and cluster analysis of keywords to gain insights into the most relevant trends in this research area. We conducted a keyword cleaning process to remove ambiguity, synonyms, and obvious results and employed our own Python scripts and the Bibliometrix package in the R programming language for the calculations. Findings: Our results depict a broad picture of this research area, highlighting the most important journals, countries, researchers, and keywords, as well as their interactions. We also identified and explained five thematic clusters: electronic commerce, social media, corporate websites, internationalization, and brand. We found that social media, big data, search engine optimization, advertisement, internationalization, websites, and Facebook are hot research topics in this field.In addition, we present a number of pending research questions in the field related to thematic and methodological issues. Originality/value: This study offers updated information on the trends of the scientific production in the above mentioned research field, covering a time window from 1989 until 2021. This review goes beyond existing traditional bibliometric analysis, and reveals the structure of the knowledge in the field. This paper is expected to be used as a reference point from which to define a future research agenda in this area.
Start page
263
End page
289
Volume
18
Issue
2
Language
English
OCDE Knowledge area
Negocios, Administración Ciencias de la Información Medios de comunicación, Comunicación socio-cultural
Scopus EID
2-s2.0-85135274348
Source
Intangible Capital
ISSN of the container
20143214
Sponsor(s)
The authors received financial support for the publication of this article by the Instituto Tecnológico Metropolitano (Medellin, Colombia). Also, we would like to thank ITM Translation Agency (traducciones@itm.edu.co) for language editing the original manuscript.
Sources of information: Directorio de Producción Científica Scopus