Title
Shared Decision Making With Vulnerable Populations in the Emergency Department
Date Issued
01 December 2016
Access level
open access
Resource Type
journal article
Author(s)
Glassberg J.
Grudzen C.
Ngai K.
Samuels-Kalow M.
Shelton E.
Wall S.
Richardson L.
Aventura Hospital and Medical Center
Publisher(s)
Blackwell Publishing Inc.
Abstract
The emergency department (ED) occupies a unique position within the healthcare system, serving as a safety net for vulnerable patients, regardless of their race, ethnicity, religion, country of origin, sexual orientation, socioeconomic status, or medical diagnosis. Shared decision making (SDM) presents special challenges when used with vulnerable population groups. The differing circumstances, needs, and perspectives of vulnerable groups invoke issues of provider bias, disrespect, judgmental attitudes, and lack of cultural competence, as well as patient mistrust and the consequences of their social and economic disenfranchisement. A research agenda that includes community-engaged approaches, mixed-methods studies, and cost-effectiveness analyses is proposed to address the following questions: 1) What are the best processes/formats for SDM among racial, ethnic, cultural, religious, linguistic, social, or otherwise vulnerable groups who experience disadvantage in the healthcare system? 2) What organizational or systemic changes are needed to support SDM in the ED whenever appropriate? 3) What competencies are needed to enable emergency providers to consider patients’ situation/context in an unbiased way? 4) How do we teach these competencies to students and residents? 5) How do we cultivate these competencies in practicing emergency physicians, nurses, and other clinical providers who lack them? The authors also identify the importance of using accurate, group-specific data to inform risk estimates for SDM decision aids for vulnerable populations and the need for increased ED-based care coordination and transitional care management capabilities to create additional care options that align with the needs and preferences of vulnerable populations.
Start page
1410
End page
1416
Volume
23
Issue
12
Language
English
OCDE Knowledge area
Salud pública, Salud ambiental
Psicología
Scopus EID
2-s2.0-85001955827
PubMed ID
Source
Academic Emergency Medicine
ISSN of the container
10696563
DOI of the container
10.1111/acem.13134
Source funding
National Institute on Minority Health and Health Disparities
Sources of information:
Directorio de Producción Científica
Scopus