Title
The role of perceived information practices on consumers’ intention to authorise secondary use of personal data
Date Issued
03 May 2016
Access level
metadata only access
Resource Type
journal article
Author(s)
Publisher(s)
Taylor and Francis Ltd.
Abstract
We are living in an era where data lead to opportunities, especially customer data. According to privacy laws, however, without customers’ authorisation, organisations face many limitations in using identifiable information for secondary purposes. Consequently, organisations are missing out on many potential business opportunities to capitalise on customer data. Privacy concerns have become the biggest roadblock to gain customer consent because of the potential risks associated with the use of personal information. This situation underscores the importance of devising effective information practices and strategies in dealing with the use of customer data. Privacy literature suggests that information practices may influence individuals’ intentions to participate in situations requiring the collection and use of personal data. Yet, existing research has not systematically analysed the role of these strategies in influencing intention. Also, previous studies focus primarily on the disclosure of personal data. Issues surrounding ‘authorisation of personal data for secondary use’ remain unexplored. The purpose of our study is to examine the role of information practices on intention to authorise secondary use of personal data. The results show that privacy concerns and trusting beliefs significantly affect individual perceptions of information practices. Perception of information practices in turn exerts significant effect on intention to authorise secondary use of personal data. Both theoretical and managerial implications of the results are discussed.
Start page
339
End page
356
Volume
35
Issue
5
Language
English
OCDE Knowledge area
Ciencias de la información
Ciencias de la computación
Subjects
Scopus EID
2-s2.0-84958038026
Source
Behaviour and Information Technology
ISSN of the container
0144929X
Sponsor(s)
This research was supported by the Ministry of Science, ICT and Future Planning (MSIP), Korea, under the Communication Policy Research Center (CPRC) support program [IITP-2015-H8201-15-10031] supervised by the Institute for Information & Communications Tec.
Sources of information:
Directorio de Producción Científica
Scopus