Title
A systematic review of user-centered design techniques
Date Issued
01 January 2020
Access level
metadata only access
Resource Type
conference paper
Author(s)
Publisher(s)
Springer
Abstract
There are many systems that do not have an adequate level of usability, even though this is one of the most relevant quality attributes in software products. Therefore, it chooses to redesign these systems through techniques that provide favorable results in usability evaluations. Several authors have proposed the User-Centered Design framework as the right one to obtain optimal results with respect to metrics of this attribute, since it aims to design understandable software products, considering the needs and interests of end-users. Because of that, this article presents a systematic review to identify the techniques and tools that have been used to make redesigns of graphical user interfaces of software products following the User-Centered Design approach and that have been successful in usability measurements. It also shows the most reported usability evaluation methods in these cases, and the reasons why this process took place. A total of 146 studies were identified, of which 19 were selected as relevant to this review. According to the analysis, the most used technique to perform redesigns is prototyping and the usability evaluation method more employed is testing with users.
Start page
253
End page
267
Volume
12200 LNCS
Language
English
OCDE Knowledge area
Ciencias de la computación
Subjects
Scopus EID
2-s2.0-85088744428
ISBN
9783030497125
Source
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Resource of which it is part
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN of the container
03029743
ISBN of the container
978-303049712-5
Conference
9th International Conference on Design, User Experience, and Usability, DUXU 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020
Source funding
Pontificia Universidad Católica del Perú
Sources of information:
Directorio de Producción Científica
Scopus