Title
A Knowledge-Based Recommendation System That Includes Sentiment Analysis and Deep Learning
Date Issued
2019
Access level
metadata only access
Resource Type
journal article
Author(s)
Rosa R.L.
Schwartz G.M.
Ruggiero W.V.
Federal University of Lavras
Publisher(s)
IEEE Computer Society
Abstract
Online social networks provide relevant information on users' opinion about different themes. Thus, applications, such as monitoring and recommendation systems (RS) can collect and analyze this data. This paper presents a knowledge-based recommendation system (KBRS), which includes an emotional health monitoring system to detect users with potential psychological disturbances, specifically, depression and stress. Depending on the monitoring results, the KBRS, based on ontologies and sentiment analysis, is activated to send happy, calm, relaxing, or motivational messages to users with psychological disturbances. Also, the solution includes a mechanism to send warning messages to authorized persons, in case a depression disturbance is detected by the monitoring system. The detection of sentences with depressive and stressful content is performed through a convolutional neural network and a bidirectional long short-term memory-recurrent neural networks (RNN); the proposed method reached an accuracy of 0.89 and 0.90 to detect depressed and stressed users, respectively. Experimental results show that the proposed KBRS reached a rating of 94% of very satisfied users, as opposed to 69% reached by a RS without the use of neither a sentiment metric nor ontologies. Additionally, subjective test results demonstrated that the proposed solution consumes low memory, processing, and energy from current mobile electronic devices.
Start page
2124
End page
2135
Volume
15
Issue
4
Language
English
OCDE Knowledge area
Medios de comunicación, Comunicación socio-cultural Psicología (incluye terapias de aprendizaje, habla, visual y otras discapacidades físicas y mentales)
Scopus EID
2-s2.0-85052695921
Source
IEEE Transactions on Industrial Informatics
ISSN of the container
15513203
Sources of information: Directorio de Producción Científica Scopus