Title
COVID-19-Related Workplace Bullying and Customer Harassment Among Healthcare Workers Over the Time of the COVID-19 Outbreak: A Eight-Month Panel Study of Full-Time Employees in Japan
Date Issued
01 May 2022
Access level
open access
Resource Type
journal article
Author(s)
Iida M.
Sasaki N.
Imamura K.
Kuroda R.
Tsuno K.
Kawakami N.
Publisher(s)
Lippincott Williams and Wilkins
Abstract
Objective:To investigate the prevalences of COVID-19-related workplace bullying and harassment (WBH) and customer harassment among healthcare workers (HCWs) compared to non-HCWs during COVID-19 outbreaks.Methods:A baseline (March 2020) and follow-up surveys (May, August, and November 2020) were conducted of full-time employees, with an online questionnaire that included items on COVID-19-related WBH and customer harassment. The prevalences were compared between HCWs and non-HCWs using generalized linear models with repeated measures.Results:A total of 800 (56%) respondents completed all the surveys. Prevalences of WBH and customer harassment were 5% to 10% and 10% to 13%, respectively, among HCWs during the follow-up. HCWs had a significantly higher prevalence of WBH in May (Adjusted OR = 2.3) and customer harassment in November (Adjusted OR = 2.7), compared to non-HCWs.Conclusions:HCWs remained at high risk of COVID-19-related WBH and customer harassment during the pandemic.
Start page
E300
End page
E305
Volume
64
Issue
5
Language
English
OCDE Knowledge area
Inmunología Virología
Scopus EID
2-s2.0-85131018363
PubMed ID
Source
Journal of Occupational and Environmental Medicine
ISSN of the container
10762752
DOI of the container
10.1097/JOM.0000000000002511
Source funding
Mississippi Department of Mental Health
Sponsor(s)
RK reports grants from SATORI electric CO., LTD and “NXPSemiconductors” and “personal fee from RIKEN, Toyotsu Chemiplas, Mitsubishi Materials Corporation outside the submitted work. This work was supported by internal funds of the Department of Mental Health, Graduate School of Medicine, The University of Tokyo. This work was partly supported by JSPS KAKENHI Grant Number 18H04072 (PI: Norito Kawakami). NK reports grants from Fujitsu Ltd, and TAK Ltd, personal fees from Occupational Health Foundation, Japan Dental Association, Sekisui Chemicals, Junpukai Health Care Center, Osaka Chamber of Commerce and Industry, outside the submitted work.
Sources of information: Directorio de Producción Científica Scopus