Title
Influential IT management trends: An international study
Date Issued
22 September 2015
Access level
metadata only access
Resource Type
journal article
Author(s)
Publisher(s)
Palgrave Macmillan
Abstract
This paper is based on data collected as part of an 11-year authors' survey research on IT trends in different geographic regions, including North America, Europe, Asia, Australia, Africa, and Latin America. This study focuses on global similarities and differences in technology trends (e.g., management concerns, influential technologies, budgets/spending, organizational considerations) among geographies to gain insight into the challenges that IT and non-IT executives face today as well as provide an understanding of the impact these technologies have on the organization's long-term plans and investments. The results for the 11-year period show that the top five management concerns are: (i) IT-business alignment; (ii) business agility; (iii) business cost reduction/controls; (iv) business productivity; and (v) security/privacy. The five most influential technologies are: (i) analytics/business intelligence; (ii) cloud computing; (iii) ERP systems; (iv) CRM systems; and (v) security technologies. Taken together, these findings suggest that the alignment of IT and the business and leveraging IT to reduce business expenses and generate revenue are and will remain essential. The results also suggest that the role of the CIO is evolving and offshore outsourcing is on the rise. Budgets, hiring, and salaries are also increasing, albeit cautiously. This research provides important implications for IT managers to benchmark considerations such as organizational, sourcing, spending, issues/concerns, and technologies across geographies, and sheds light on a perspective on leveraging important IT trends to make thoughtful decisions about them over the coming years, and address current business challenges.
Start page
293
End page
305
Volume
30
Issue
3
Language
English
OCDE Knowledge area
Negocios, Administración
Ciencias de la computación
Subjects
Scopus EID
2-s2.0-84939801950
Source
Journal of Information Technology
ISSN of the container
02683962
Sources of information:
Directorio de Producción Científica
Scopus