Title
Translating the impact of knowledge management into knowledge-based innovation: The neglected and mediating role of knowledge-worker satisfaction
Date Issued
01 July 2018
Access level
open access
Resource Type
journal article
Author(s)
Shujahat M.
Ali B.
Nawaz F.
Kianto A.
University of Skövde
Publisher(s)
John Wiley and Sons Inc.
Abstract
The purpose of knowledge management is innovation. However, this study proposes that the existence of knowledge management in the knowledge-worker's work environment can nurture the overall satisfaction of knowledge worker. As the ultimate purpose of knowledge management is innovation performance, therefore, the satisfaction of knowledge worker as an outcome of knowledge management should be greater innovation performance. Consequently, the purpose of this study is to test the mediating role of satisfaction of knowledge worker between knowledge management and innovation. The study collected the data from 306 knowledge workers (engineers and managers) of software houses from Pakistan. The SmartPLS 3 Version 2.7 software that uses the PLS-SEM (Partial Least Square-Structural Equation Modelling) technique was used. The results indicate that satisfaction of knowledge worker mediates between two knowledge management processes (knowledge creation and knowledge sharing) and innovation significantly. However, it does not mediate between knowledge utilization and innovation significantly.
Start page
200
End page
212
Volume
28
Issue
4
Language
English
OCDE Knowledge area
Negocios, Administración Ciencias sociales
Scopus EID
2-s2.0-85044268358
Source
Human Factors and Ergonomics In Manufacturing
ISSN of the container
10908471
Sources of information: Directorio de Producción Científica Scopus