Title
Experimental case study of new usability heuristics
Date Issued
01 January 2015
Access level
metadata only access
Resource Type
conference paper
Author(s)
Publisher(s)
Springer Verlag
Abstract
A widely used method to measure the level of usability of software applications is the heuristic evaluation. In this method, specialists commonly use the Nielsen’s heuristics to assess the usability of a software product. However, these principles address to general aspects and become inappropriate when they are used to evaluate new categories of software applications. For this reason, we previously proposed a new set of usability heuristics in the Web transactional domain. In this paper, we present an empirical analysis of our new proposal. For this purpose, fifteen undergraduate students were asked to perform a heuristic evaluation in which the new set of heuristics were employed. A survey was taken in order to capture their perceptions about the heuristics in four dimensions: ease of use, usefulness, intention to use and completeness. The results showed that the new heuristics meet the expectations. In addition, this analysis was compared with the results of a similar study that was performed to the current proposal of Nielsen. The results from this study have allowed to reach promising results in this area.
Start page
212
End page
223
Volume
9186
Language
English
OCDE Knowledge area
Ingeniería de sistemas y comunicaciones
Subjects
Scopus EID
2-s2.0-84947219639
Source
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN of the container
03029743
ISBN of the container
9783319208855
Conference
4th International Conference on Design, User Experience and Usability, DUXU 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015
Sources of information:
Directorio de Producción Científica
Scopus