Title
Small and medium enterprise-SMEs´ resilience model based on maturity cycle
Date Issued
01 January 2020
Access level
open access
Resource Type
conference paper
Author(s)
Ileana R.C.M.
Castro-Zuluaga Carlos A.
Mateo M.G.
Publisher(s)
Latin American and Caribbean Consortium of Engineering Institutions
Abstract
Currently, companies deal with the consequences of disruptive events derived from climate change, increased number of hurricanes, changes in wildlife species, pandemics and so on. Small and Medium Enterprises (SMEs) are more vulnerable due to their limited financial, human, and operational resources. This requires that companies have greater resilience, incorporating strategies adapted for the development of a maturity to face this situation. This article proposes a qualification model to assess the maturity status of SMEs based on their resilience level. To test the model, fieldwork has been carried out, interviewing three Mexican SMEs, which managed the effects of sargassum in Puerto Morelos. The exposure to large amounts of sargassum in decomposition can affect people with symptoms such as nausea, tearing and headaches, including allergic skin reactions, among other diseases. The use of the instrument allowed identifying the maturity status of the companies linking with the main practices used to increase resilience capabilities. According to the findings, SMEs have no preparation plans to cope a disruption, until when they learn about the impact, because of the crisis. It was clear, with 2 SMEs that the years' experience with other natural disruptions helps them to find new market opportunities to transform their business and help each other as a community.
Language
English
OCDE Knowledge area
Negocios, Administración
Scopus EID
2-s2.0-85096777116
Resource of which it is part
Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
ISBN of the container
978-958520714-1
Conference
18th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology: "Engineering, Integration, and Alliances for a Sustainable Development" "Hemispheric Cooperation for Competitiveness and Prosperity on a Knowledge-Based Economy", LACCEI 2020
Sponsor(s)
The authors would like to acknowledge the Puerto Morelós Council of Women Entrepreneurs (COEM) for the research opportunity and the Puerto Morelos Government.
Sources of information: Directorio de Producción Científica Scopus