Title
Assessment of quality of primary care with facility surveys: a descriptive analysis in ten low-income and middle-income countries
Date Issued
01 November 2018
Access level
open access
Resource Type
journal article
Author(s)
Division of Social Protection and Health
Publisher(s)
Elsevier Ltd
Abstract
Background: Primary care has the potential to address a large proportion of people's health needs, promote equity, and contain costs, but only if it provides high-quality health services that people want to use. 40 years after the Declaration of Alma-Ata, little is known about the quality of primary care in low-income and middle-income countries. We assessed whether existing facility surveys capture relevant aspects of primary care performance and summarised the quality of primary care in ten low-income and middle-income countries. Methods: We used Service Provision Assessment surveys, the most comprehensive nationally representative surveys of health systems, to select indicators corresponding to three of the process quality domains (competent systems, evidence-based care, and user experience) identified by the Lancet Global Health Commission on High Quality Health Systems in the Sustainable Development Goals Era. We calculated composite and domain quality scores for first-level primary care facilities across and within ten countries with available facility assessment data (Ethiopia, Haiti, Kenya, Malawi, Namibia, Nepal, Rwanda, Senegal, Tanzania, and Uganda). Findings: Data were available for 7049 facilities and 63 869 care visits. There were gaps in measurement of important outcomes such as user experience, health outcomes, and confidence, and processes such as timely action, choice of provider, affordability, ease of use, dignity, privacy, non-discrimination, autonomy, and confidentiality. No information about care competence was available outside maternal and child health. Overall, scores for primary care quality were low (mean 0·41 on a scale of 0 to 1). At a domain level, scores were lowest for user experience, followed by evidence-based care, and then competent systems. At the subdomain level, scores for patient focus, prevention and detection, technical quality of sick-child care, and population-health management were lower than those for other subdomains. Interpretation: Facility surveys do not capture key elements of primary care quality. The available measures suggest major gaps in primary care quality. If not addressed, these gaps will limit the contribution of primary care to reaching the ambitious Sustainable Development Goals. Funding: Bill & Melinda Gates Foundation.
Start page
e1176
End page
e1185
Volume
6
Issue
11
Language
English
OCDE Knowledge area
Salud pública, Salud ambiental
Epidemiología
Scopus EID
2-s2.0-85054736780
PubMed ID
Source
The Lancet Global Health
ISSN of the container
2214109X
Sponsor(s)
This work was supported by the Bill & Melinda Gates Foundation (grant OPP1161450 to the Harvard T H Chan School of Public Health). The opinions expressed are those of the authors and do not necessarily represent the views, decisions, or policies of the Bill & Melinda Gates Foundation or institutions with which they are affiliated, including the Inter-American Development Bank. We acknowledge The Lancet Global Health Commission on High Quality Health Systems Secretariat, especially Dennis Lee and Hannah Leslie for commenting on our methods and Daniel McKenna for the references, and the Ariadne Labs Primary Health Care team for feedback on our interpretation.
Sources of information:
Directorio de Producción Científica
Scopus