Title
Implementation of knowledge management in energy companies
Date Issued
2017
Access level
metadata only access
Resource Type
conference paper
Publisher(s)
Institute of Electrical and Electronics Engineers Inc.
Abstract
The research challenges in the implementation of a methodology of knowledge management, which was executed by an innovative proposal, that takes the advances of the best universities and companies of the world. This paper challenges the status quo in the generation, dissemination, training and feedback of knowledge at the enterprise level. The case of study, presents a detailed description of implementation in Peru. The expert system has 3 components: i) Maturity model, ii) Systems and processes for transversal knowledge management and iii) Information and communication technology systems for easy consultation at all levels. The benefits are: i) To ensure knowledge (retention, diffusion, generation and integration) with the standards needed, ii) To optimize times response: it allows an internationally proven functional model in companies that depend on knowledge, iii) To Verify the information and availability of the tool, without changing the IT conditions.
Language
English
OCDE Knowledge area
Ingeniería eléctrica, Ingeniería electrónica
Subjects
Scopus EID
2-s2.0-85039992019
ISBN
9781509063628
Resource of which it is part
Proceedings of the 2017 IEEE 24th International Congress on Electronics, Electrical Engineering and Computing, INTERCON 2017
ISBN of the container
978-150906362-8
Sources of information:
Directorio de Producción Científica
Scopus